ALPHARETTA, GA - March 27, 2025 - Infax, a leading provider of digital signage solutions, today announced the release of Engage 4.5, the latest version of its flagship software platform. This update introduces significant enhancements to the user interface, improved performance capabilities, and several new features designed to streamline digital signage management.

This major update delivers a comprehensive redesign focused on intuitive navigation, enhanced content organization, and improved performance, reinforcing Infax's commitment to providing cutting-edge digital signage technology across courthouse, airport, and other enterprise environments.

"With Engage 4.5, we've focused on enhancing the user experience while adding powerful new capabilities that give our customers more control and flexibility," said Bryan Davis, CEO at Infax. "These improvements represent our ongoing commitment to innovation in the digital signage space."

Key features of the Engage 4.5 release include:

• Page Templates and Organization: Users can now choose from a variety of templates when creating pages or build their own templates from existing content. New folder options for pages and playlists enable better content organization.
• QueueCall Integration: Courthouse users benefit from seamless integration with QueueCall in the navigation bar, improving workflow efficiency.
• Improved Weather Component: An updated weather component now uses NOAA maps and data at no additional cost, eliminating the need for separate subscriptions.
• Direct Asset Assignment: Users can now assign images, PDFs, or videos directly to displays from the asset manager, streamlining content deployment.
• UI Enhancements: A redesigned playlist building interface, light/dark mode options, and an "Apply to All Slides" feature provide intuitive controls for managing digital signage content.
• Enhanced Airport Ticket Counter UI: Airport users gain a comprehensive new interface to directly control ticket counter content, with the ability to grant access to individual airlines.
• Custom QR Code Generator: A new QR code component allows users to easily create custom QR codes from URLs, enhancing wayfinding and information access.

The update also includes numerous performance improvements and bug fixes, including better text scaling, improved socket disconnection recovery, enhanced video caching, and more reliable data transmission.

Engage 4.5 is compatible with all Infax application servers (virtual or physical) and integrates with Infax Engage 4 (all sub-versions), Infax Aero 360, and Infax Judicial Suite.

For more information about Engage 4.5 or to schedule a demo, visit www.Infax.com or contact Sales@Infax.com.

About Infax, Inc.

For over five decades, Infax has been a pioneering force in digital signage and wayfinding technology, specializing in tailored solutions for judicial and transportation environments. Our innovative software platforms and services create enhanced visitor experiences in courthouses, airports, and transportation facilities nationwide. Through cutting-edge technology and dedicated support, Infax empowers organizations to communicate effectively and efficiently with the communities they serve.

VALENCIA, Calif., July 10, 2024 /PRNewswire/ -- Qtrac®, a world-leading provider of queue management and appointment scheduling systems, and Infax, the pioneer and leading provider of a range of signage and wayfinding solutions specifically designed for courthouses, today announced an exclusive strategic partnership.

With the integration of Qtrac's software, Infax will add virtual queuing and appointment scheduling to its portfolio of products and services. Their new product offering will be co-branded as QueueCall powered by Qtrac and will not only direct people but also efficiently manage their movement and help streamline service operations.

"For more than 50 years, Infax has been dedicated to helping our clients improve the visitor experience to their facilities and effectively and quickly communicate important information to visitors and staff," said Jana Lattimore, executive vice president at Infax. "We are excited about this exclusive partnership and look forward to working with Qtrac to deliver to our clients a robust queue management platform that will seamlessly integrate queuing and appointment scheduling into the Infax Suite."

The partnership will primarily serve judicial agencies across the United States and Canada. By combining Infax's established presence in courthouses with Qtrac's innovative software, the companies aim to revolutionize the way courts manage their day-to-day operations. In addition to a more integrated and streamlined service experience with enhanced navigation and communication within courthouses, judicial agencies will see improved operational efficiency through better management of foot traffic and reduced wait times.

"Our partnership with Infax represents a significant step in expanding Qtrac's ability to meet the evolving needs of judicial agencies with high-quality, reliable and forward-thinking solutions," said Lorenzo Brizzi, Qtrac's partnership director. "It also supports our mission to revolutionize customer service experiences across various sectors with innovative and effective queue management solutions."

Moving forward, the partnership will target customers beyond the judicial sector that require robust queue management and appointment scheduling solutions, potentially expanding into municipal services, government offices and other public sector entities where efficient service delivery is critical.

For more information about the Infax QueueCall module, powered by Qtrac, please contact Infax Sales at 678-533-4035 or email sales@infax.com.

About Qtrac®

Qtrac® provides queue management systems to companies of all sizes and across many different industries around the world. Its virtual queuing technology enhances the customer experience by focusing on the way people interact with businesses in order to eliminate lines, increase sales and improve service. Qtrac helps organizations improve their operations by improving the customer journey. More information is available at qtrac.com.

About Infax, Inc.

Infax provides highly scalable digital signage and wayfinding solutions designed for the judicial and transportation markets. Its innovative software solutions and services help enhance the visitor experience in courthouses, airports and transportation stations. Infax is dedicated to helping its clients effectively communicate with the people it serves. For more information, please visit www.infax.com.